Rent payment

How do I pay the rent?

You are responsible for paying the rent on time. Our assumption is that you pay the rent by direct debit. Do you want to transfer the rent yourself on a monthly basis? Then you can submit a request to us. You can find our bank account number on our invoices.

Can I pay by direct debit?

Would you like to pay by direct debit? Please contact a.s.r. real estate. We will then collect your rent 5 days before the 1st of the month.

Pay by direct debit? How does this work?

By paying your rent by direct debit, you pay on time and don't have to worry about it:

  • On the 1st of the month we debit the rent from your account. Do you have insufficient funds on your account at that time? Then there will be a 2nd collection attempt on the 15th of the month.
  • Does the rent change, for example due to the annual rent increase? Then this is automatically processed in the direct debit.
  • Do you disagree with the debit? Then you can have this amount refunded to your account. This is called reversing the payment. You arrange this online via your own bank.

When do I have to pay the rent?

With the tenancy agreement, we have agreed together that you will pay the rent in advance. So always make sure that you transfer the rent to us before the first of the month. Example: you pay the rent for the month of May in April.

An incorrect rental amount has been debited. Where can I report this?

Just send us an email. Or call us on telephone number (030) 257 85 63. You can reach us on working days from 8 a.m. to 5 p.m.

How do I change my bank account number?

Do you have a new bank account number? Soon you will be able to arrange this yourself via tenant portal MijnWoning. For now, please contact a.s.r. real estate. Please state your name, address and place of residence. You will receive a confirmation as soon as we have processed your new bank account number.

Can I also pay my rent in cash?

No, unfortunately you cannot.

Can I also pay in a currency other than the euro?

No. You can only pay the rent in euros.